Frequently Asked Questions

Everything you need to know about working with KPS India. Can't find your answer? Talk to an expert.

About KPS

Who is KPS India?

KPS is a strategic HR and pharma marketing partner for India's healthcare and life-sciences sector. We've spent 12+ years helping founders, HR leaders, and organizations across healthcare, pharma, medtech, and other high-growth industries hire faster, scale operations, and build market-leading teams.

We work with startups through enterprise—from first-hire through CXO search and scaled recruitment operations.

What industries does KPS serve?

Our core expertise spans three sectors:

  • Healthcare & Hospitals — Hiring, workforce structuring, and operational support for hospital networks, clinics, and care providers.
  • Pharma & Life Sciences — Recruitment, compliance, and scaled hiring for pharmaceutical companies, contract research organizations (CROs), and biotech.
  • Medtech & Devices — Technical and commercial hiring for medical device manufacturers, diagnostics, and health-tech companies.

We also work across other high-growth sectors (fintech, edtech, B2B SaaS) where hiring speed and operational excellence matter.

Does KPS work with startups or only established groups?

We partner with both. We support early-stage startup founders building their core leadership teams and help large hospital/pharma groups with scaled hiring and specialized recruitment.

If you're a 5-person startup hiring your first COO or a 500-person organization scaling across three divisions, we've worked with your stage.

Services & Engagement

What services does KPS offer?

We offer six core services:

  • Executive Search — Confidential board-level and CXO search for leadership mandates in India and global markets.
  • Recruitment Consultancy — Full-cycle hiring for leadership, specialist, and high-skill roles across all functions.
  • Healthcare Recruitment — Specialized hiring for clinical, operational, and administrative roles in hospital and care networks.
  • Pharma Recruitment — Technical, regulatory, and commercial hiring for pharma, biotech, and life-science companies.
  • HR Compliance & Payroll — Monthly management of payroll processing, statutory compliance, and ongoing HR administration.
  • Training & Development — Custom leadership, technical, and organizational development programs.

Most clients combine services—for example, recruitment + payroll support, or executive search + ongoing staffing.

Can I combine multiple services in one engagement?

Yes. Most of our clients bundle services. A hospital group might start with executive search for a Chief Medical Officer, then add recruitment consultancy for nursing and allied health roles, and layer in HR compliance & payroll for ongoing operations.

We structure these as coordinated engagements with aligned timelines and pricing. During discovery, we'll map your needs and propose what makes sense together.

Do you handle recruitment exclusively, or do you also advise on hiring strategy?

We do both. We don't just place candidates—we solve hiring challenges.

Our engagement always starts with a strategy phase where we align on your business goals, role expectations, market realities, and execution plan. This informs how we source, vet, and negotiate offers.

For larger mandates (building out an entire sales team, scaling operations across geographies), we often propose a hybrid approach combining advisory and execution.

Timing & Turnaround

What is your typical turnaround time (TAT)?

For standard roles, we provide initial shortlists within 48–72 hours.

For executive search roles, the research and mapping phase typically takes 2–3 weeks to ensure the highest quality of candidates and confidentiality.

Time-to-offer depends on your approval speed and market conditions, but we push for hiring decisions within 4–6 weeks of engagement launch. Outliers (specialized technical roles, multiple-round assessments) are flagged upfront.

What if we need someone urgently?

We can move fast. For urgent placements, we leverage existing networks and database of pre-vetted talent to compress timelines to 2–3 weeks or less.

Urgent engagements may command adjusted pricing and come with reasonable caveats (smaller candidate pool, higher negotiation overhead), but we're built to flex.

Flag urgency at the start of your discovery call—it shapes our approach entirely.

How long does an engagement typically last?

Depends on scope. A single executive search may run 8–12 weeks. A recruitment consultancy mandate for 4–5 roles might run 12–16 weeks. HR compliance & payroll is ongoing—we manage it month-to-month.

Most clients renew or expand engagements once the first mandate closes because they discover additional hiring needs or decide to hand off operational HR.

Pricing & Investment

How do you charge for your services?

Our pricing models are flexible based on the engagement. We use three primary structures:

  • Retained Search — Fixed monthly fee for executive and leadership search roles, paid in stages (upfront, at mapping, at shortlist).
  • Success-Based / Contingency — Commission on placement for recruitment consultancy and standard roles (paid on hire).
  • Monthly Management Fees — Fixed monthly retainer for HR compliance, payroll, and ongoing staffing support.

We also offer blended models combining multiple services at a coordinated rate.

During discovery, we'll understand your budget and propose the structure that makes sense.

Is KPS affordable for smaller organizations or early-stage startups?

Yes. We work with companies at every stage, from pre-revenue to scale.

For startups, we often structure engagements with commission-based placement (success-based fees aligned to your budget) or a modest retained fee for advisory + execution. Your investment scales with your hiring velocity.

Early-stage conversations often start with a single critical hire (e.g., first COO or first VP Sales) before expanding.

What's included in pricing? Any hidden costs?

No hidden costs. Pricing covers:

  • Sourcing, vetting, and shortlisting.
  • Reference checks and background verification.
  • Interview coordination and scheduling.
  • Offer negotiation and closing support.
  • First-month onboarding check-in.

If your scope expands (e.g., you add a third role or extend the engagement), we'll discuss it upfront and adjust the fee accordingly. We don't surprise you with invoices.

Quality & Guarantees

What quality of candidates can I expect?

We deliver vetted, credentialed candidates who are culture-fit and ready to perform on day one.

Our screening process includes skills assessment, industry experience verification, reference checks, and alignment calls to ensure fit. We don't push numbers—we push quality.

For executive roles, candidates are hand-selected and pre-vetted for both competence and cultural alignment. For larger hiring volumes, we batch shortlists and brief you on each candidate's strengths and development areas.

What happens if a placement doesn't work out?

We stand behind our placements. If a hire doesn't perform in the first 90 days, we'll re-engage to help find a replacement at no additional fee (contingency model) or revisit the role definition and try again (retained model).

We also stay involved through the onboarding phase, so issues are caught early.

Are the candidates you send pre-vetted or raw?

Pre-vetted. Every candidate we send has been screened for skills, experience, background, and fit.

You won't receive 100 resumes and do the filtering. You'll get a lean shortlist (typically 3–5 candidates) with our assessment of each, interview guides, and talking points. Your job is to decide who fits your team and culture best—not to eliminate noise.

Exclusivity & Partnership

Do you require exclusivity? Can I work with other recruiters simultaneously?

For retained (fixed-fee) engagements, we ask for exclusive search rights for the mandate. This protects our investment and ensures we're not competing internally.

For contingency (placement-based) engagements, we accept non-exclusive arrangements—you can work with multiple recruiters simultaneously. We compete on quality and speed.

Either way, we'll be clear upfront about our expectations and what that means for your hiring process.

What if we want to hire someone you introduced, but as a contractor or very different role?

We're reasonable. If you hire someone we introduced into a materially different role (we sourced them for a VP role; you hire them as a consultant), we view that differently than a standard placement.

These edge cases are handled on a case-by-case basis during our onboarding. The principle: we're not trying to nickel-and-dime you, but we also don't want to be circumvented. Let's talk openly.

What's the minimum contract length?

For recruitment searches, it's typically one mandate (8–12 weeks), but we're flexible.

For HR compliance & payroll, we ask for a 3-month minimum to establish processes, integrate with your systems, and deliver value.

Longer commitments (12+ months for ongoing staffing or payroll) often come with pricing discounts.

Process & Communication

What does a typical engagement look like?

Define → Build → Close.

Week 1–2 (Define): We align on business goals, role expectations, market strategy, and compensation. We develop a detailed role brief, candidate profile, and sourcing strategy.

Week 3–6 (Build): We source, screen, and conduct initial interviews. You meet shortlisted candidates. We facilitate your interview process.

Week 7–10 (Close): Final interviews, offer negotiation, background checks, onboarding prep. We stay involved through day 30 to ensure smooth start.

Timelines compress or extend based on role complexity and your decision velocity.

How often will I hear from KPS during the engagement?

We believe in cadence over noise. You'll have:

  • A weekly sync (15–30 min) during the active phase.
  • Updates via email/messaging between calls with candidate shortlists, feedback summaries, and next steps.
  • Ad hoc communication when urgent (candidate offer, counter-offer, timeline shift).

You'll also have a dedicated point of contact at KPS for consistency. If you need daily updates, we can flex, but most clients find weekly momentum calls sufficient.

Who will be my main point of contact?

You'll be assigned a dedicated engagement lead from our team—the person responsible for sourcing, vetting, and shepherding candidates. They'll own your mandate from kickoff through onboarding.

You'll also meet the founder/senior leadership early in the process so you know who to escalate to if needed. But your day-to-day is with the engagement lead.

Special Scenarios

We're not sure exactly what role we need yet. Can KPS help us define it?

Yes, absolutely. We often start with a strategy conversation rather than a fully spec'd role.

If you know you need "someone to lead operations" but the exact title, scope, and profile are fuzzy, our first phase is to workshop that with you. We'll ask about your growth plan, existing team structure, biggest bottlenecks, and market context. Then we'll propose a role architecture.

This may be a shorter paid advisory engagement, or it may be bundled into your search fees. Either way, we'll be clear about scope and cost upfront.

We have very specific technical or domain requirements (e.g., specific compliance expertise). Can you source those?

That's our bread and butter. Niche requirements are where we outperform generalist recruiters.

Healthcare, pharma, and medtech have specialized talent pools. We have domain networks, understand regulatory nuances, and can identify candidates with the right background. Roles requiring USFDA experience, GAMP compliance, hospital IT architecture, or pharma regulatory expertise are exactly what we handle.

Specialist hiring takes longer and may command adjusted fees, but we'll set expectations upfront.

What if we need to hire people globally (outside India)?

We handle global executive search for board-level and CXO roles where candidates need to be sourced internationally. Our network spans UK, US, Southeast Asia, and Middle East for pharma and healthcare talent.

For large-scale global hiring (hiring 20 developers in Germany), we'd likely partner with local recruiters and coordinate. Talk to us about your global needs.

We're downsizing or restructuring. Can KPS help with that?

We focus on growth and hiring, not downsizing. That said, downsizing conversations often lead to restructuring and rehiring. If you're consolidating and need to hire differently post-restructure, we can help with that part.

We can also advise on retention strategies and role design to help you right-size your team. Reach out for a conversation.

Getting Started

How do I start working with KPS?

Three steps:

  • Discovery Call (30 min): Tell us about your hiring needs, timeline, and team. We'll ask diagnostic questions.
  • Proposal (email): We'll outline scope, timeline, pricing, and success metrics.
  • Kickoff: Sign engagement terms, introduce your dedicated lead, and launch.

The whole process from first call to kickoff is typically 5–7 days.

I have more questions not covered here. What's the best way to reach KPS?

Schedule a discovery call: Talk to an expert for a direct conversation.

Email: Send us a note with your hiring challenge and timeline. We'll respond within 24 hours.

LinkedIn: Connect with our team directly for a low-friction intro.

Ready to Scale Your Team?

Whether you need a single critical hire or a full recruitment operation, we're here to help you move faster with confidence.

Let's start with a 30-minute discovery call to understand your needs and explore what's possible together.

Talk To An Expert